{"id":5023383115,"date":"2025-07-07T09:50:00","date_gmt":"2025-07-07T09:50:00","guid":{"rendered":"https:\/\/business.superspringsinternational.com\/help-info\/"},"modified":"2025-09-24T11:28:19","modified_gmt":"2025-09-24T18:28:19","slug":"warranty","status":"publish","type":"page","link":"https:\/\/business.superspringsinternational.com\/it\/warranty\/","title":{"rendered":"Warranty"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"5023383115\" class=\"elementor elementor-5023383115\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3t3oejd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3t3oejd\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4626539\" data-id=\"4626539\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-896fb52 elementor-widget elementor-widget-heading\" data-id=\"896fb52\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Registration Forms\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eaa8c24 elementor-widget elementor-widget-text-editor\" data-id=\"eaa8c24\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Register your product or file a claim quickly and securely<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-94732de elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"94732de\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-4f55e66\" data-id=\"4f55e66\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c989042 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"c989042\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-check-square\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M400 32H48C21.49 32 0 53.49 0 80v352c0 26.51 21.49 48 48 48h352c26.51 0 48-21.49 48-48V80c0-26.51-21.49-48-48-48zm0 400H48V80h352v352zm-35.864-241.724L191.547 361.48c-4.705 4.667-12.303 4.637-16.97-.068l-90.781-91.516c-4.667-4.705-4.637-12.303.069-16.971l22.719-22.536c4.705-4.667 12.303-4.637 16.97.069l59.792 60.277 141.352-140.216c4.705-4.667 12.303-4.637 16.97.068l22.536 22.718c4.667 4.706 4.637 12.304-.068 16.971z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tRegister Your Product\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tActivate your warranty coverage in a few quick steps.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a4c937 elementor-align-justify elementor-widget__width-inherit elementor-widget elementor-widget-button\" data-id=\"0a4c937\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjUwMjMzODM4NjAiLCJ0b2dnbGUiOmZhbHNlfQ%3D%3D\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">START REGISTRATION<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-54fa93a\" data-id=\"54fa93a\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c23dd0b elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"c23dd0b\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-edit\" viewbox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M402.3 344.9l32-32c5-5 13.7-1.5 13.7 5.7V464c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V112c0-26.5 21.5-48 48-48h273.5c7.1 0 10.7 8.6 5.7 13.7l-32 32c-1.5 1.5-3.5 2.3-5.7 2.3H48v352h352V350.5c0-2.1.8-4.1 2.3-5.6zm156.6-201.8L296.3 405.7l-90.4 10c-26.2 2.9-48.5-19.2-45.6-45.6l10-90.4L432.9 17.1c22.9-22.9 59.9-22.9 82.7 0l43.2 43.2c22.9 22.9 22.9 60 .1 82.8zM460.1 174L402 115.9 216.2 301.8l-7.3 65.3 65.3-7.3L460.1 174zm64.8-79.7l-43.2-43.2c-4.1-4.1-10.8-4.1-14.8 0L436 82l58.1 58.1 30.9-30.9c4-4.2 4-10.8-.1-14.9z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tWarranty Claim\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tStart a warranty claim for damaged or faulty items.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-90a7bb9 elementor-align-justify elementor-widget__width-initial elementor-widget elementor-widget-button\" data-id=\"90a7bb9\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjUwMjMzODM4NjYiLCJ0b2dnbGUiOmZhbHNlfQ%3D%3D\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">START CLAIM<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-1417db0\" data-id=\"1417db0\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3d656bd elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"3d656bd\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-envelope-open\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M494.586 164.516c-4.697-3.883-111.723-89.95-135.251-108.657C337.231 38.191 299.437 0 256 0c-43.205 0-80.636 37.717-103.335 55.859-24.463 19.45-131.07 105.195-135.15 108.549A48.004 48.004 0 0 0 0 201.485V464c0 26.51 21.49 48 48 48h416c26.51 0 48-21.49 48-48V201.509a48 48 0 0 0-17.414-36.993zM464 458a6 6 0 0 1-6 6H54a6 6 0 0 1-6-6V204.347c0-1.813.816-3.526 2.226-4.665 15.87-12.814 108.793-87.554 132.364-106.293C200.755 78.88 232.398 48 256 48c23.693 0 55.857 31.369 73.41 45.389 23.573 18.741 116.503 93.493 132.366 106.316a5.99 5.99 0 0 1 2.224 4.663V458zm-31.991-187.704c4.249 5.159 3.465 12.795-1.745 16.981-28.975 23.283-59.274 47.597-70.929 56.863C336.636 362.283 299.205 400 256 400c-43.452 0-81.287-38.237-103.335-55.86-11.279-8.967-41.744-33.413-70.927-56.865-5.21-4.187-5.993-11.822-1.745-16.981l15.258-18.528c4.178-5.073 11.657-5.843 16.779-1.726 28.618 23.001 58.566 47.035 70.56 56.571C200.143 320.631 232.307 352 256 352c23.602 0 55.246-30.88 73.41-45.389 11.994-9.535 41.944-33.57 70.563-56.568 5.122-4.116 12.601-3.346 16.778 1.727l15.258 18.526z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tInternational Claim\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tFile a warranty claim for purchases made outside the U.S.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1200914 elementor-align-justify elementor-widget__width-initial elementor-widget elementor-widget-button\" data-id=\"1200914\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjUwMjMzODM4NzQiLCJ0b2dnbGUiOmZhbHNlfQ%3D%3D\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">FILE INTERNATIONAL CLAIM<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-dxfhiqi elementor-section-content-top elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"dxfhiqi\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3114b40\" data-id=\"3114b40\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f99fd9a elementor-widget elementor-widget-heading\" data-id=\"f99fd9a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Lifetime Warranty Details<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0dcb12d elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"0dcb12d\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d7a8af8 elementor-widget elementor-widget-text-editor\" data-id=\"d7a8af8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Last Updated &#8211;\u00a0May 2024<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-oy7ihai elementor-section-content-top elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"oy7ihai\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2ac4873\" data-id=\"2ac4873\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-adedaf5 elementor-widget elementor-widget-heading\" data-id=\"adedaf5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Limited Lifetime Warranty<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6168c5c elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"6168c5c\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ace677c elementor-widget elementor-widget-text-editor\" data-id=\"ace677c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>THIS LIMITED LIFETIME WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.<\/p><p>WE WARRANT THAT THE PRODUCT WILL BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP FOR THE APPLICABLE WARRANTY PERIOD (AS DEFINED BELOW).<\/p><p>TO THE EXTENT NOT PROHIBITED BY LAW, THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, ORAL, WRITTEN, STATUTORY, EXPRESS OR IMPLIED. EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS LIMITED WARRANTY STATEMENT AND TO THE EXTENT NOT PROHIBITED BY LAW, WE DISCLAIM ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.<\/p><p>SOME STATES OR COUNTRIES DO NOT ALLOW DISCLAIMERS OF IMPLIED WARRANTIES, SO THIS DISCLAIMER MAY NOT APPLY TO YOU. TO THE EXTENT SUCH WARRANTIES CANNOT BE DISCLAIMED UNDER THE LAWS OF YOUR JURISDICTION, WE LIMIT THE DURATION AND REMEDIES OF SUCH WARRANTIES TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY.<\/p><p>OUR RESPONSIBILITY FOR DEFECTIVE GOODS IS LIMITED TO REPAIR OR REPLACEMENT AS DESCRIBED BELOW IN THIS WARRANTY STATEMENT.<\/p><p>THIS LIMITED LIFETIME WARRANTY IS THE ONLY WARRANTY MADE IN CONNECTION WITH YOUR SUPERSPRINGS INTERNATIONAL PRODUCT. SUPERSPRINGS INTERNATIONAL NEITHER ASSUMES NOR AUTHORIZES ANY VENDOR, RETAILER OR OTHER PERSON OR ENTITY TO ASSUME FOR IT ANY OTHER OBLIGATION OR LIABILITY IN CONNECTION WITH THIS PRODUCT OR LIMITED WARRANTY.<\/p><p><strong>WHO MAY USE THIS WARRANTY?<\/strong><\/p><p>SuperSprings International Inc. (\u201cwe\u201d) extends this limited warranty only to the original owner who has registered their product (\u201cyou\u201d). It does not extend to any subsequent owner or other transferee of the product.<\/p><p>We reserve the rights to:<\/p><ul><li>(a) require your proof of purchase as a condition of this warranty,<\/li><li>(b) make future revisions to this limited warranty without prior notice.<\/li><\/ul><p>Please note that this warranty shall apply only to products purchased from a SuperSprings International authorized seller that is subject to and follows SuperSprings International&#8217;s quality controls, unless otherwise prohibited by law.<\/p><p><strong>WHAT DOES THIS WARRANTY COVER?<\/strong><\/p><p>Subject to the terms, exclusions and limitations in this Warranty Statement, SuperSprings International, Inc. warrants to the initial purchaser only that its SuperSprings International product shall be free of defects in material and workmanship for the applicable Warranty Period, as defined below.<\/p><p><strong>WHAT DOES THIS WARRANTY NOT COVER?<\/strong><\/p><p>Your Limited Lifetime Warranty does not cover any damage arising from or related to any vehicle, product, or component combination other than the SuperSprings International product. Your Limited Lifetime Warranty further does not cover vehicles, products or components supplied by us or others that we determine to have been damaged by or subjected to:<\/p><ul><li>Vehicle use in excess of gross vehicle weight rating, combined vehicle weights \/ tow ratings or other Original Equipment Manufacturer design specifications or limitations;<\/li><li>Normal wear and tear, deterioration of spring shape or rating, alteration, product modification, improper installation;<\/li><li>Scratches or defects in product finishes (powder coating, paint, etc.) or damage due to shipping;<\/li><li>Abnormal use or misuse, including products used other than as recommended in the current SuperSprings International application guide or the instructions;<\/li><li>Racing or other vehicle competitions or contests;<\/li><li>Accidents, impact by rocks, trees, obstacles or other aspects of the environment or through other actions or events beyond our reasonable control;<\/li><li>Heavily loaded commercial use on unpaved road conditions;<\/li><li>Failure to follow the product instructions or to perform any preventive maintenance; or<\/li><li>Modifications or unauthorized repair;<\/li><li>Products that have been discontinued and are no longer manufactured by SuperSprings International. If a discontinued product is found to be defective, we will, at our sole discretion, replace it with a comparable product or issue a credit equal to the original purchase price.<\/li><\/ul><div>\u00a0<\/div><p><strong>WHAT IS THE PERIOD OF WARRANTY COVERAGE?<\/strong><\/p><p>This limited warranty starts on the date of your purchase and lasts for as long as you own the vehicle on which the product was installed, for all consumer applications. All commercial applications are warrantied for 3 years, starting on the date of purchase. \u201cCommercial applications\u201d means any vehicle intended for, licensed for, or used (partially or otherwise) in connection with a business or trade and shall include, but not be limited to, \u201cCommercial Motor Vehicles\u201d as defined or intended by the U.S. Code of Federal Regulations. All other applications are \u201cconsumer applications.\u201d The Warranty Period will not be extended if we repair or replace the product. We may change the availability of this limited warranty at our discretion, but any changes will not be retroactive.<\/p><p><strong>WHAT ARE YOUR REMEDIES UNDER THIS WARRANTY?<\/strong><\/p><p>With respect to any defective product during the Warranty Period, we will, in our sole discretion, either repair or replace such product (or the defective part) free of charge. We will also pay the shipping and handling fees to return the repaired or replacement product to you. We will not reimburse you for repairs or replacement parts provided by anyone else.<\/p><p><strong>HOW DO YOU OBTAIN WARRANTY SERVICE?<\/strong><\/p><p>To obtain warranty service, click the link at the top of this web page or contact SuperSprings International at (805) 745-5553 or (800) 898-0705 or email\u00a0<a href=\"mailto:warranty@superspringsint.com\">warranty@superspringsint.com<\/a>\u00a0to first obtain a Returned Merchandise Authorization (RMA) number. No warranty service will be provided without an RMA number. All removal, shipping and installation costs are your responsibility. If a replacement part is needed before yours can be returned, you must first purchase the replacement part through SuperSprings International. Then, if we determine your part to be covered under a valid warranty claim, you will be credited the purchase price.<\/p><p><strong>LIMITATION OF LIABILITY<\/strong><\/p><p>THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND OUR ENTIRE LIABILITY FOR ANY BREACH OF THIS LIMITED WARRANTY. OUR LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE DEFECTIVE PRODUCT, NOR SHALL WE UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT.<\/p><p>SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.<\/p><p><strong>WHAT CAN YOU DO IN CASE OF A DISPUTE WITH US?<\/strong><\/p><p>We take great pride in our customer service. However, if for any reason you are not satisfied with the handling of your warranty claim, the following informal dispute resolution procedure is available to you, unless you elect to bring an eligible claim in small claims court against us.<\/p><p>If you have a concern or dispute, please send a written notice describing your concern or dispute and your desired resolution to:\u00a0<a href=\"mailto:support@superspringsint.com\">support@superspringsint.com<\/a><\/p><p>We will attempt, in good faith, to resolve the dispute with you. If the dispute has not been resolved within 40 days of our receipt of your written notice, we and you agree to the dispute to be resolved by arbitration in Santa Barbara, California. The tribunal shall have the power to rule on any challenge to its own jurisdiction or to the validity or enforceability of any portion of the agreement to arbitrate. You agree to arbitrate solely on an individual basis, and that this warranty does not permit class arbitration or any claims brought as a plaintiff or class member in any class or representative arbitration proceeding. The arbitral tribunal may not consolidate more than one person&#8217;s claims and may not otherwise preside over any form of a representative or class proceeding. Notwithstanding the tribunal&#8217;s power to rule on its own jurisdiction and the validity or enforceability of the agreement to arbitrate, the tribunal has no power to rule on the validity or enforceability of the agreement to arbitrate solely on an individual basis. In the event the prohibition on class arbitration is deemed invalid or unenforceable, then the remaining portions of this arbitration provision will remain in force.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-j84ymy2 elementor-section-content-top elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"j84ymy2\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-51e9076\" data-id=\"51e9076\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bfa6d99 elementor-widget elementor-widget-heading\" data-id=\"bfa6d99\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently Asked Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-ee4d600 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ee4d600\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-d6daa70\" data-id=\"d6daa70\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-27912c3 elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"27912c3\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h5 class=\"elementor-image-box-title\">WHO MAY USE THIS WARRANTY?<\/h5><p class=\"elementor-image-box-description\">SuperSprings International Inc. (\u201cwe\u201d) extends this limited warranty only to the original owner who has registered their product (\u201cyou\u201d). It does not extend to any subsequent owner or other transferee of the product.\n\nWe reserve the rights to:\n\n(a) require your proof of purchase as a condition of this warranty,\n(b) make future revisions to this limited warranty without prior notice.\n\nPlease note that this warranty shall apply only to products purchased from a SuperSprings International authorized seller that is subject to and follows SuperSprings International's quality controls, unless otherwise prohibited by law.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f9e3301 elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"f9e3301\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h5 class=\"elementor-image-box-title\">WHAT DOES THIS WARRANTY COVER?<\/h5><p class=\"elementor-image-box-description\">Subject to the terms, exclusions and limitations in this Warranty Statement, SuperSprings International, Inc. warrants to the initial purchaser only that its SuperSprings International product shall be free of defects in material and workmanship for the applicable Warranty Period, as defined below.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2946abe elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"2946abe\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h5 class=\"elementor-image-box-title\">WHAT DOES THIS WARRANTY NOT COVER?<\/h5><p class=\"elementor-image-box-description\">Your Limited Lifetime Warranty does not cover any damage arising from or related to any vehicle, product, or component combination other than the SuperSprings International product. Your Limited Lifetime Warranty further does not cover vehicles, products or components supplied by us or others that we determine to have been damaged by or subjected to:\n\nVehicle use in excess of gross vehicle weight rating, combined vehicle weights \/ tow ratings or other Original Equipment Manufacturer design specifications or limitations;\nNormal wear and tear, deterioration of spring shape or rating, alteration, product modification, improper installation;\nScratches or defects in product finishes (powder coating, paint, etc.) or damage due to shipping;\nAbnormal use or misuse, including products used other than as recommended in the current SuperSprings International application guide or the instructions;\nRacing or other vehicle competitions or contests;\nAccidents, impact by rocks, trees, obstacles or other aspects of the environment or through other actions or events beyond our reasonable control;\nHeavily loaded commercial use on unpaved road conditions;\nFailure to follow the product instructions or to perform any preventive maintenance; or\nModifications or unauthorized repair;\nProducts that have been discontinued and are no longer manufactured by SuperSprings International. If a discontinued product is found to be defective, we will, at our sole discretion, replace it with a comparable product or issue a credit equal to the original purchase price.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed923ae elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"ed923ae\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h5 class=\"elementor-image-box-title\">WHAT IS THE PERIOD OF WARRANTY COVERAGE?<\/h5><p class=\"elementor-image-box-description\">This limited warranty starts on the date of your purchase and lasts for as long as you own the vehicle on which the product was installed, for all consumer applications. All commercial applications are warrantied for 3 years, starting on the date of purchase. \u201cCommercial applications\u201d means any vehicle intended for, licensed for, or used (partially or otherwise) in connection with a business or trade and shall include, but not be limited to, \u201cCommercial Motor Vehicles\u201d as defined or intended by the U.S. Code of Federal Regulations. All other applications are \u201cconsumer applications.\u201d The Warranty Period will not be extended if we repair or replace the product. We may change the availability of this limited warranty at our discretion, but any changes will not be retroactive.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-ea29147\" data-id=\"ea29147\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c7ec460 elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"c7ec460\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h5 class=\"elementor-image-box-title\">LIMITATION OF LIABILITY<\/h5><p class=\"elementor-image-box-description\">The remedies described above are your sole and exclusive remedies and our entire liability for any breach of this limited warranty. Our liability shall under no circumstances exceed the actual amount paid by you for the defective product, nor shall we under any circumstances be liable for any consequential, incidental, special or punitive damages or losses, whether direct or indirect.\n\nSome states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-20d29b3 elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"20d29b3\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h5 class=\"elementor-image-box-title\">WHAT ARE YOUR REMEDIES UNDER THIS WARRANTY?<\/h5><p class=\"elementor-image-box-description\">With respect to any defective product during the Warranty Period, we will, in our sole discretion, either repair or replace such product (or the defective part) free of charge. We will also pay the shipping and handling fees to return the repaired or replacement product to you. We will not reimburse you for repairs or replacement parts provided by anyone else..<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-14cc187 elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"14cc187\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h5 class=\"elementor-image-box-title\">HOW DO YOU OBTAIN WARRANTY SERVICE?<\/h5><p class=\"elementor-image-box-description\">To obtain warranty service, click the link at the top of this web page or contact SuperSprings International at (805) 745-5553 or (800) 898-0705 or email\u00a0warranty@superspringsint.com\u00a0to first obtain a Returned Merchandise Authorization (RMA) number. No warranty service will be provided without an RMA number. All removal, shipping and installation costs are your responsibility. If a replacement part is needed before yours can be returned, you must first purchase the replacement part through SuperSprings International. Then, if we determine your part to be covered under a valid warranty claim, you will be credited the purchase price.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-05930ba elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"05930ba\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h5 class=\"elementor-image-box-title\">WHAT CAN YOU DO IN CASE OF A DISPUTE WITH US?<\/h5><p class=\"elementor-image-box-description\">We take great pride in our customer service. However, if for any reason you are not satisfied with the handling of your warranty claim, the following informal dispute resolution procedure is available to you, unless you elect to bring an eligible claim in small claims court against us.\n\nIf you have a concern or dispute, please send a written notice describing your concern or dispute and your desired resolution to:\u00a0support@superspringsint.com\n\nWe will attempt, in good faith, to resolve the dispute with you. If the dispute has not been resolved within 40 days of our receipt of your written notice, we and you agree to the dispute to be resolved by arbitration in Santa Barbara, California. The tribunal shall have the power to rule on any challenge to its own jurisdiction or to the validity or enforceability of any portion of the agreement to arbitrate. You agree to arbitrate solely on an individual basis, and that this warranty does not permit class arbitration or any claims brought as a plaintiff or class member in any class or representative arbitration proceeding. The arbitral tribunal may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding. Notwithstanding the tribunal's power to rule on its own jurisdiction and the validity or enforceability of the agreement to arbitrate, the tribunal has no power to rule on the validity or enforceability of the agreement to arbitrate solely on an individual basis. In the event the prohibition on class arbitration is deemed invalid or unenforceable, then the remaining portions of this arbitration provision will remain in force.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Registration Forms Register your product or file a claim quickly and securely Register Your Product Activate your warranty coverage in a few quick steps. START REGISTRATION Warranty Claim Start a warranty claim for damaged or faulty items. START CLAIM International Claim File a warranty claim for purchases made outside the U.S. FILE INTERNATIONAL CLAIM Lifetime [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","content-type":"","_cloudinary_featured_overwrite":false,"footnotes":""},"class_list":["post-5023383115","page","type-page","status-publish","hentry"],"acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/business.superspringsinternational.com\/it\/wp-json\/wp\/v2\/pages\/5023383115","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/business.superspringsinternational.com\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/business.superspringsinternational.com\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/business.superspringsinternational.com\/it\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/business.superspringsinternational.com\/it\/wp-json\/wp\/v2\/comments?post=5023383115"}],"version-history":[{"count":97,"href":"https:\/\/business.superspringsinternational.com\/it\/wp-json\/wp\/v2\/pages\/5023383115\/revisions"}],"predecessor-version":[{"id":5023395073,"href":"https:\/\/business.superspringsinternational.com\/it\/wp-json\/wp\/v2\/pages\/5023383115\/revisions\/5023395073"}],"wp:attachment":[{"href":"https:\/\/business.superspringsinternational.com\/it\/wp-json\/wp\/v2\/media?parent=5023383115"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}